Privacy Policy
Last updated: November 13, 2027
The Neuro Nook is run by Monica Selleri, The Neuro Nook LLC. This page explains what information I collect, why, and what you can ask me to do with it. Questions: monica@neuronookhq.com.
What I collect
When you order: your name, email, program name and billing details. Payments are processed by Stripe. I never see or store your full card number.
When you complete the intake form: information about your program, such as program type, funding, number of sites, the AI tools and apps you use, and your concerns about AI. Built Together clients may also upload a logo and part of their handbook.
When you book a call: your name, email and anything you choose to write in the booking form.
When you visit the site: basic analytics from Squarespace, such as pages viewed and general location, using cookies.
What I never collect
I never ask for information about children or families: no names, photos, records or details about any child. If something like that is included by mistake, I delete it.
How I use it
To deliver what you bought: your kit, your support, and your calls
To answer your questions and send updates about your order
To send occasional emails about Florida AI rules and new resources, only if you opt in. Every email has an unsubscribe link.
To improve my products, using answers with names and program details removed
I never sell or rent your information.
Who else handles it
I use a small number of service providers to run the business, and they process your information only to provide their service to me:
Squarespace (website and analytics)
Stripe (payments and receipts)
Jotform (order and intake forms)
Google Workspace (email, calendar, booking, file storage) [update when you move to Proton]
Some of these providers store data in the United States.
How long I keep it
Order and payment records: as long as tax law requires
Intake answers and uploaded files: [2 years] after your purchase, then deleted
Email list: until you unsubscribe
Your rights
You can ask me to show you, correct, export or delete the information I hold about you, or to stop emailing you. Email monica@neuronookhq.com and I'll respond within 30 days. If you're in the EU, you can also complain to your local data protection authority.
Refund Policy
Self-Guided Kits (Family Child Care Home and Child Care Center)
Founding cohort: full refund any time before your kit is delivered on December 8, 2026 (orders close December 1). Just email me.
After delivery: because the kit is digital and personalized to your program, I don't offer refunds once it's delivered. If something is wrong or missing, tell me and I'll fix it.
If I deliver late, you can choose a full refund or wait for the kit.
Built Together · Custom for Your Center
Full refund any time before our first 1:1 call.
After our first 1:1 call, Built Together is not refundable. If something isn't right, tell me and I'll fix it.
All sessions must be completed by March 31, 2027. Unused time after that date expires.
Staff training add-on and extra sites
Refundable until I start building your training or your extra-site kit. After that, no refunds, but I'll fix anything that isn't right.
Payment plans
If you choose Built Together in 2 payments, the second $499 is invoiced 30 days after your order. It is still due if you cancel after our first 1:1 call.
Terms of Use
Not legal advice. The AI Policy Starter Kit and every Neuro Nook product support your decisions. They are not legal advice and don't guarantee compliance with any law or rule. For legal questions about your program, talk with an attorney.
Your license. Each kit is licensed for one program site. You can edit, print and share it with your staff, families and board. Please don't resell it or share it with other programs. Additional sites are $97 each.
Florida rules change. The kit reflects Florida rules as of [month year]. Free updates are included through December 31, 2027 if Florida extends AI rules to private VPK and School Readiness programs.
Questions: monica@neuronookhq.com